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The iPhone SIM Only Challenge: A Recap

| The UsedMac Blog | September 14, 2010

T-Mobile

So my time with Three UK has come to an end. Soon I'll be porting my genuine day-to-day mobile number to T-Mobile UK, using my iPhone 3G on it for real.

Why? Well in the continued quest to find out which network you should run your iPhone on.

Since O2's exclusive carriage deal came to an end in the UK and the launch of the new iPhone 4, we have been spoilt for carrier choice. You can now buy an iPhone with a contract from O2, Three, T-Mobile, Orange and Vodafone.

All of them also offer SIM-Only deals, a product that O2 revolutionised the contract and PAYG market with. It essentially combines the two: you get the benefits of contract tariffs (lots of minutes, good value) with the flexibility of Pay As You Go (no ties, a much shorter minimum term of 30 days). For iPhone users that are out of contract it means they can try out different networks without having to commit to 18 or even 24 month contracts.

Why is network performance so important to iPhone users? Well it's the first 3G Smartphone that really puts big data demands on the mobile networks. Admittedly it is far from the first 3G handset, but it’s easily the most successful as a mass-market proposition here in the UK. As we know it's also beautifully intuitive to use, meaning that many more people are using the mobile web, Tweeting, emailing and watching YouTube. This puts a great pressure on mobile phone company’s networks and is the reason behind this UsedMac blog.

I became frustrated with the performance of O2 in London. Despite no issues with signal strength, I was rarely able to use it. In my mind O2 simply had too many iPhone users without the network capacity to back it up. Now that we have the choice of all the networks I'm going to find out which is the best all round experience on these factors:

  • 3G Data performance
  • Call quality
  • Value for Money
  • Customer Service

I started with O2 on a bad note, joined Three with low expectations and now move to T-Mobile with positive reviews from friends.

T-Mobiles performance will be particularly interesting for another network: Orange.

They are currently merging with each other and from October the 5th will share their 2G network for their customers. In the future they may do the same with their 3G network, which could give them the largest 3G coverage in the UK.

Stay tuned for my experiences with T-Mobile!

So how is Three’s coverage?

| The UsedMac Blog | August 21, 2010

Three SIM Pack: Never thought I'd see one of these again

Three SIM Pack: Never thought I'd see one of these again

In the last blog in this series I was impressed with how solid Three’s network seemed across London. Now, obviously life does exist outside of the M25 so here are my thoughts on how their network stacks up after doing some travelling.

(Three are, after all, running their current advertising campaign in order to wipe their image of having patchy coverage from our memories.)

I’ve mentioned before my previous pain with Three. It was a while ago though, back in 2003 to be precise, although they were a young company building a network from scratch. They had even less 3G coverage back then, meaning that you spent a lot of time falling back on to O2 (they have since changed to Orange as the provider of their ‘fallback’ network for Talk and Text). It seemed they wanted to avoid you ending up O2 as much as possible as back then my phone would try to cling on to Three’s 3G as long as possible before dropping your call and registering to O2′s network. As you can imagine, this made making calls a painful process. More often than not I’d have more O2 signal than Three but I’d be lumbered with barely a bar of unusable 3G.

So, how about 2010? Well I’m pleased to say it’s a lot rarer that I see the iPhone bail on to Orange’s network. I’d guess that 70% of the time I glance at the phone it’s got 3G. So it’ll be on Three’s own network. In London it’s probably closer to 90% most of the time, if not more.

Back to outside the capital: I recently grabbed a train from London up to Birmingham, going via the pleasant (and even better, cheap) Chiltern Railways. Now, this journey is mostly rural, serving smaller towns en route than the West Coast Mainline. Firstly, there were regular patches of no signal at all. This though was the case on both O2 and Three. However, I was impressed with how regular the 3G coverage was. Three are clearly making inroads.

Whilst in Birmingham their 3G was also comparable to Orange (on another iPhone). Call quality was good and data speeds seemed nippy enough with perhaps an edge on what I was previously experiencing with O2. With a damn sight more reliability.

Onwards to the North from Birmingham with a trip to the end of the M6 and, ultimately, Scotland. North Berwick to be precise. It’s a bit like the Brighton of Edinburgh. But a lot less developed. And with more golf.

I expected to be sat on a few bars of Orange’s 2G network on my Three iPhone. Yes this is hardly the Hebrides, but my expectations were still that Three would only perform well in big population areas.

I was in for a surprise though - full genuine Three 3G. All 5 new iPhone bars of it. Exactly the same as when sat in my North London flat.

So far, so impressed. When expectations are so low, clearly the only way is up.

Goodbye O2: Finding the Best iPhone Network

| The UsedMac Blog | August 11, 2010

GOne2: Like a cat in a sack of bricks thrown in a canal

In my last post I pondered what to do now my mobile contract was up.

A new iPhone 4? A Nexus One?

Or rather than dive in to a new network blind for 24 months why not try ALL the UK's networks that carry the iPhone to find the best? Lovely!

So its a great opportunity to take advantage of SIM Only deals and try out all the UK networks one by one in order to find the best UK network for your iPhone.

Life on O2 in London with an iPhone has been a frustrating affair over the past year or so. Signal level itself has never seemed to be an issue, more the actual Quality of Service.

At home in North London (hardly the sticks) I'd always have full 3G signal. Great stuff. Until I'd try to make something as old fashioned as a phone call:

Commence call.
Put phone to head.
Wait for ringing tone.
Carry on waiting for the ringing tone.
Consider writing my Will in case of death by natural causes prior to the phone call actually taking place.
Give up altogether.

You can imagine how frustrating this would get. Not just once, but whenever trying to place a call in Central London.

Sadly this wasn't all; often despite full signal I'd miss not just calls but voice mails entirely, as well as texts. It got to the point where at home and work I'd just switch 3G off to stay in touch.

I never had a beef with O2's network pre iPhone. It has mighty old school GSM coverage. It seems though that they've simply sold too many iPhone's during their period of exclusivity in the UK without the 3G capacity to back it up.

Therefore it's clear that my demands for a network have changed dramatically since having my iPhone. So I thinked (sic) the unthinkable. I want a 3G network. So I need a network called 3?

Next: Goodbye O2, Hello 3 - I go back to a network I once vowed never to use again.

Ridin’ Solo, I’m Ridin’ Solo – Part 1

| The UsedMac Blog | July 24, 2010

Ah Jason Derulo. To some a purveyor of fine bright sunny Pop. To others: The Gimp that keeps singing 'Beluga Heights' on the intro to all his weak tracks. I'm feeling somewhat inspired by his most recent big hit though.

I've just come to the end of my 18 month contract with O2 UK. That means my trusty stead, the 16gb iPhone 3G, is mine to do with as I wish. This means a few options:

  • Send it to Envirofone and get some cash to spend on Take That tickets....
  • Carry on as I am with O2 on Simplicity (£15 a month isn't to be sniffed at)
  • Get the hell off O2's overloaded network See how life is on Vodafone, Orange and even T-Mobile.
  • Get an Android

Clearly the latter isn't going to happen (not with this sort of attention to detail)

So rather than sign straight up to the lovely new iPhone 4 I thought it would be a great opportunity to Road Test some other networks.

First of all I made sure O2 unlocked my iPhone before getting my PAC code. If you want to, O2's Online Unlocking form is here

And then I made a visit to the Devil.

After vowing never to give them a penny of money again. I walked into a 3 Store. Hold on tight for my next post.

The iPhone SIM Only Network World (ok that bit is a lie) Tour starts here!